In a proud moment for Manipur and India, 27-year-old Arvind Moirangthem has been appointed as a Grievance Redressal Officer under Brighton and Hove City Council in East Sussex, United Kingdom. The role places him at the centre of a crucial public service department tasked with addressing and resolving complaints related to more than 15,000 housing units across the council’s jurisdiction.
Moirangthem now leads a dedicated team serving over 40,000 residents, ensuring prompt and effective resolution of housing-related grievances. His role involves coordinating with multiple council departments, streamlining internal communication, managing the escalation of unresolved cases, and reinforcing the council’s commitment to transparency and responsiveness.
He officially took charge on July 8, 2025, following valuable work experience in the UK’s social and charitable sectors. Earlier this year, from April to July, he worked as an Education Assistant at the Chailey Heritage Foundation, where he supported children and young adults with complex learning and developmental needs. Prior to that, in March and April, he briefly worked as a face-to-face fundraiser for Sustrans UK, a non-profit that promotes sustainable transportation and climate-conscious initiatives.
Arvind is an alumnus of the Institute of Development Studies (IDS), University of Sussex, where he earned a Master’s degree in Governance, Development, and Public Policy with high distinction in 2024. He previously completed his undergraduate studies in Political Science at Hindu College, University of Delhi.
Born and raised in Keibul Lamjao, Thanga, in Manipur’s Bishnupur district, Arvind is the second of four siblings. He comes from a humble background, where education was considered the highest priority despite economic challenges. “Success is not built on grand gestures, but on small, consistent efforts to improve one’s skills each day,” Arvind said, reflecting on his journey from a remote village in Manipur to a key position in a UK government office.
His appointment is seen as an inspiring example of how Indian professionals, especially from the Northeast region, are making meaningful contributions to international public service. Arvind hopes his story motivates youth back home. “No matter how far we go,” he remarked, “our roots remain central to the values we carry and the impact we strive to make.”
